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contactmethods
Need to contact us for any reason? Our team are standing by and waiting to answer your requests. Choose the department that you feel will best be able to handle your request and expect an answer within twelve hours.
The best way to contact us is by using our Customer Control Center which is free for anyone to use and allows us to easily see all pending requests.

Primary Contact Methods

Sales Team (Available 9:00AM-5:00PM GMT)
E-Mail: sales@basichost.net
Web Contact: Web Contact Form

Basic Support Team (On-Call 24/7)
E-Mail: support@basichost.net
Web Contact: Web Contact Form

Billing Team (Available 9:00AM-5:00PM GMT)
E-Mail: billing@basichost.net
Web Contact: Web Contact Form

Abuse Team (On-Call 24/7)
E-Mail: abuse@basichost.net
Web Contact: Web Contact Form

Customer Control Center
If you have a customer account already you can click here to login to your account and send a issue to any of the above departments. This will give us all the information we need to solve your problem quick and efficiently.


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